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Return Policy

1. Returns

We accept returns. You can return unopened items in the original packaging within 30 days of
your purchase with receipt or proof of purchase. If 30 days or more have passed since your
purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a
reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we
will refund your purchase price and a credit will automatically be applied to your original method
of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at info@quadtirescanada.ca

2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you
consider that a product is defective, you should promptly contact us at [•] with details of the
product and the defect. You can send the item you consider defective to:

19289 No. 10 Hwy.

Unit 113

V3S 6K1

Surrey, British Columbia

Canada 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a
reasonable period of time, whether you are entitled to a replacement as a result of the defect. If
you are eligible, we will send you a replacement product.

3. Exceptions

Some items are non-refundable and non-exchangeable. These include: [list items]

4. Shipping

To return the item you purchased, please mail it to:

19289 No. 10 Hwy.

Unit 113

V3S 6K1

Surrey, British Columbia

Canada 

 

Refunds do not include any shipping and handling charges shown on the packaging slip or
invoice. Shipping charges for all returns must be prepaid and insured by you. You are
responsible for any loss or damage to hardware during shipment. We do not guarantee that we
will receive your returned item. Shipping and handling charges are not refundable. Any amounts
refunded will not include the cost of shipping.

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